Privacy Policy

Privacy Policy

Last Updated: July 7, 2026

Welcome to FactaHub (accessible from https://factahub.com/). Your privacy is critically important to us. This Privacy Policy document contains types of information that is collected and recorded by FactaHub and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@factahub.com.

1. Information We Collect

We collect several types of information for various purposes to provide and improve our service to you:

  • Voluntary Information: If you contact us directly or use our referral forms, we may receive additional information about you such as your name, email address, phone number, location (ZIP code), and the contents of any message you send us.
  • Automatically Collected Data: Like many other websites, FactaHub makes use of log files and cookies. This information includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and the number of clicks.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website.
  • Improve, personalize, and expand our website user experience.
  • Understand and analyze how you use our website.
  • Develop new products, services, features, and functionality.
  • Connect you with independent local home service providers and technicians (Referral Network).
  • Send you emails or notifications regarding your inquiries.
  • Find and prevent fraud.

3. Third-Party Referral & Service Providers

FactaHub is a free referral service designed to connect homeowners with local independent technicians and contractors.

Please Note: FactaHub does not directly provide home repair or contracting services. When you use our phone numbers or forms, your information may be transferred to independent third-party service providers to fulfill your service request. We do not control and are not responsible for the privacy practices of these third-party companies.

4. Cookies and Web Beacons

FactaHub uses “Cookies” to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

5. California Privacy Rights (CCPA/CPRA Consent)

Under the California Consumer Privacy Act (CCPA), among other rights, California consumers have the right to:

  • Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

6. Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

FactaHub does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

7. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

edyard@factahub.com